Privacy Policy

1. Introduction

SalesCoach.Guru ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SalesCoach.Guru. This Privacy Policy applies to our website, salescoach.guru, and its associated subdomains (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or upload transcripts for analysis.

2.1. Personal Information

When you register with us through the Service, we will ask you for certain personal information, such as your name, email address, or billing information. Personal data may also include other information, like your phone number, address, and other details like gender, occupation, and other demographic information.

2.2. Transcript Data

When you upload or submit transcripts for analysis, we collect the content of those transcripts. This may include dialogue, speaker information, timestamps, and other metadata present in the transcript.

2.3. Payment Information

If you make a purchase, we collect payment information, including credit card numbers or payment account information. This information is processed securely through our payment processors.

2.4. Log Data

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Analyze your transcripts to provide insights and coaching recommendations
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, updates and other information relating to the Service, and for marketing and promotional purposes
• Process your transactions
• Send you emails
• Find and prevent fraud
• For compliance with our legal obligations

4. How We Share Your Information

We may share the information we collect in various ways, including the following:

4.1. Vendors and Service Providers

We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.

4.2. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3. Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access and use. While we take reasonable steps to secure your personal information, no system can be completely secure, and we cannot guarantee the absolute security of your information.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

7. Childrena's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: privacy@salescoach.guru